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Voice
Boost customer engagement and build trust
Start real-time conversations with crystal clear audio, low latency and deeper insights.
Trusted by 30,000+ global businesses
curl --request POST \
--url https://control.msg91.com/api/v5/voice/call/ \
--header 'Authkey: <authkey>' \
--header 'accept: application/json' \
--header 'content-type: application/json' \
--data '{"template":"yourtemplate","caller_id":"91999999999","client_number":"918888888888","callback_url":"https://status.callback.com","variables":{"var1":{"type":"number","as_digits":true,"value":"1234"},"var2":{"type":"currency","currency_code":"USD","value":"100"}}}'Features
Call Monitoring
Introducing the next-level communication experience with our all-new Call Monitoring featuresWe're putting you in the driver's seat of your conversations. These robust features give you greater control and insight during your calls, ensuring enhanced communication and customer satisfaction. Call spying: your secret weapon for quality assurance! Call barging: real-time support, is just a click away! Call whispering: guidance at your fingertips!
Direct calling from browser
Skip the 2-way calling and directly call from browser.Enhance customer experience and save your agent's calling time in India. Seamlessly connect two phone numbers without putting one on hold, ensuring efficient customer conversations.
IVR Flow
Modern IVR for streamlined customer interactions in IndiaExperience a cutting-edge IVR system in India that simplifies customer engagement. This smart IVR offers more than just query resolution. You can create time-based or agent-based settings and record personalized messages for a hassle-free experience.
Bulk Voice
Engage with your audience in India through a single call Effectively communicate with your audience by recording and broadcasting voice messages in India. A ringing phone call is hard to ignore, making this a powerful way to convey your messages.
Multiple Way to Upload File
Various ways to upload your audio message in IndiaOptimize customer interaction with personalized voice messages in India. Record messages for bulk voice calls or IVR menus using text-to-speech, browser mic, or phone calls.
Bulk voice with IVR
Connect your voice calls to the IVR in IndiaExtend your reach by sending bulk voice messages and collecting responses in India. Record your messages and transmit them to your customers using an IVR system.
Real time connect with agent on user input on bulk call
Direct users to your support agents in IndiaElevate the customer experience in India by offering real-time support. Connect users to your customer support agents based on their input during bulk calls.
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