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Voice
Boost customer engagement and build trust
Start real-time conversations with crystal clear audio, low latency and deeper insights.
Trusted by 30,000+ global businesses
curl --request POST \
--url https://control.msg91.com/api/v5/voice/call/ \
--header 'Authkey: <authkey>' \
--header 'accept: application/json' \
--header 'content-type: application/json' \
--data '{"template":"yourtemplate","caller_id":"91999999999","client_number":"918888888888","callback_url":"https://status.callback.com","variables":{"var1":{"type":"number","as_digits":true,"value":"1234"},"var2":{"type":"currency","currency_code":"USD","value":"100"}}}'Features
Call Monitoring
Introducing the next-level communication experience with our all-new Call Monitoring featuresWe're empowering you to take charge of your conversations. These powerful features provide unmatched control and insights during your calls, ensuring superior communication and exceptional customer satisfaction in UAE. Call spying: your ultimate tool for quality assurance for UAE customers! Call barging: instant real-time support, just a click away! Call whispering: expert guidance right at your fingertips!
Direct calling from browser
Streamlined Browser-Based Calling for Direct EngagementEnhance customer experience and optimize agent time with direct browser-based calls in the UAE. Efficiently connect two phone numbers without the need for one to wait, ensuring seamless customer interactions.
IVR Flow
Modern IVR for Efficient Customer Engagement in the UAE Experience a state-of-the-art IVR system designed for the UAE, simplifying customer interactions. This intelligent IVR goes beyond query resolution, allowing you to configure time-based or agent-based settings and record customized messages for a hassle-free experience.
Bulk Voice
Engage with Your UAE Audience through Single Calls Effortlessly reach your UAE audience by recording and broadcasting voice messages. A ringing phone call is highly effective in conveying your message and is difficult to overlook.
Multiple Way to Upload File
Multiple Options for Uploading Your Audio Messages in the UAE Enhance customer engagement with personalized voice messages tailored for the UAE market. Record messages for bulk voice calls or IVR menus using text-to-speech, browser microphone, or phone calls.
Bulk voice with IVR
Integrate Voice Calls with the UAE IVR Extend your communication reach by sending bulk voice messages and gathering responses in the UAE. Record your messages and transmit them to customers using an IVR system.
Real time connect with agent on user input on bulk call
Direct Users to Your UAE Support Agents Take the customer experience to the next level in the UAE by providing real-time support. Connect users with your customer support agents based on their input during bulk calls.
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