MSG91
All Case Studies / Euro Kids
eurokids

Eurokids updates parents of their children’s school activities via MSG91

  • Industry:Schools Chain
  • Purpose:Communication APIs
  • Features in use:Programmable SMS

Case Studies - Euro Kids

Euro Kids is a chain of Schools and Pre-schools across different cities in India. With the vision to offer their students with quality education and ensure their safety and overall development, Euro Kids has been rigorously working on sending the students’ updates for their parent’s satisfaction.

Problem

A well-established communication channel with customers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel is a challenge. Thus to convey important information like booking details, offers and updates for building a strong customer relationship, a communication channel targeting wide reach for mass audience (customers) is required.

Solution

Euro Kids is managing their operations by its Eurokids Buddy App and communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such as:
  • Parents receive updates about the class timings via SMS.
  • Parents receive updates about the assignments and assessment details , via SMS.
  • Parents receive updates about the upcoming holidays , via SMS.
  • Parents get notified of the conveyance via SMS.
  • Other information, updates, and fees payment reminders

This way Euro Kids has been able to establish and maintain an effective communication with the parents of their students via SMS using MSG91 API.

Benefit

As a result, the parents get regular updates for their children’s ongoing school activities and other information via a secured channel, making the operations reliable and seamless, which results in a better rapport with the parents ensuring the betterment of their students.
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